AC Parts Stores are committed to getting your order to you as soon as possible!

We ship our orders via USPS, UPS & FedEx ground shipping. Depending on which part of the country the order is ship to shipping might take anywhere from 2-7 business days.

All international orders are shipped via DHL.

We have a flat rate shipping of $9.99 per order when ship to the USA.

All orders of $100.00 or more ship FREE.

All Equipment and Compressors orders ships for FREE in the USA.

Freight charges apply for orders ships to Alaska, Canda, Hawaii and the Caribbean.

Freight charges apply for orders ships internationally. Please, when placing orders that need to be ship internationally contact us by email for international freight charges. Email us to shipping@acpartsstores.com

 

To check on order tracking number please contact:

USPS

https://www.usps.com/

UPS

https://www.ups.com/track?loc=en_US&requester=QUIC/

FedEx

https://www.fedex.com/en-us/home.html

 

Shipping Information

USPS, UPS and FedEx do not ship to PO Boxes. All addresses should include a street address, city, state, and postal code. If special instructions are necessary, please note them on the checkout page.

Customers are responsible for entering the correct shipping information; this includes matching the address with the correct postal code as entered in the checkout process. If UPS cannot find the shipping destination due to customer error in entering the address, the shipping costs associated with returning the package to acpartsstores.com and re-shipping the package to its correct address will be the responsibility of the customer. If after the package returns to acpartsstores.com, a customer decides not to re-ship, the order will be subject to standard return policies including restocking fees.

 

Freight

Orders over 150 lbs. are usually shipped via freight carrier. When a freight order is delivered, please be sure to inspect your freight package using the guidelines below before accepting the delivery.

 

  1. Examine both the packaging and the material inside to ensure there is no physical damage. *
  2. The material is strapped down to a skid and the material received matches your acpartstores.com packing slip.
  3. If your material has arrived damaged, please note all damage on the delivery receipt and refuse the delivery.
  4. All freight shipments are curbside deliveries unless otherwise noted. Our customer service team can arrange a lift gate service.
  5. Additional fees apply if you wish to change your address once a shipment is already in transit.

 

Note: Damaged units MUST be reported within 24 Hours of receipt.

* If you find minimal damage that will not affect the way the unit operates, you can make a note on the delivery receipt and accept the delivery.

Heavier items will ship via one of our freight carriers. Once material has shipped, you will receive an email with the tracking number(s) of your package(s). Your email will contain an estimated delivery date. Please note that the date provided is an estimate, and you are not guaranteed delivery on this date. The freight company will call you at least 24 hours in advance of delivery to schedule a drop-off time. You may also call the freight company directly to schedule. Please reference your tracking number when calling.

Alaska, Canada and Hawaii

Orders over $500 shipping to Alaska and Hawaii receive a $50 discount. Please understand that these orders typically take 7–9 days transit time from when they leave our warehouse for UPS, FedEx and USPS shipments, and 10–13 days transit time for freight shipments. If you choose to ship to a freight forwarding company, acpartsstores.com cannot be held liable for any exchange with a forwarding company. Once delivery is confirmed by UPS, FedEx or USPS, acpartsstores.com is no longer liable for the package.